| Metric Halo provides free
technical support for all registered users of its products.
Telephone support is available Monday through Friday, 10am-6pm EST for all products other than ChannelStrip for Garageband. Support personnel may not always be available to answer your call as they may be helping other customers. If you do not reach a representative, please ensure that you leave a voice mail with your contact information and a detailed explanation of the problem you are encountering, and we will contact you as soon as possible. The best way to get in touch with Metric Halo support is to use the Support Web Portal linked below. The Metric Halo Support Call Center is not open on US holidays or weekends. Before submitting a question to support, you should check to see if the question is already answered in our Frequently Asked Questions (FAQ) system. Why check the FAQ first? If your question is answered in the FAQ, you will have your answer immediately, without having to wait for a response from our support personnel. Since the FAQ is available 24/7, this can save you quite a bit of time. |
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| Online Frequently Asked Questions: Online FAQ Answers to the most frequently asked questions about our products Email based support: Support Web Portal Technical Support and Customer Service info@mhlabs.com Sales and General Inquiries Telephone: +1 (845) 223-6112 worldwide +1 (603) 250-2451 fax |
Mailing Address: Metric Halo 5 Donovan Drive Hopewell Junction, NY 12533 USA Shipping Address: Metric Halo 5 Donovan Drive Hopewell Junction, NY 12533 USA |
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Mobile I/O Documentation and current drivers may be downloaded from here. |
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Software Documentation may be downloaded from here. |
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Software Updates may be downloaded from here. |
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Technotes and tutorial movies for our products are available here. |
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Software Installation Guide PDF (638 KB) |
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Mobile I/O +DSP Implementation Guide (HTML) |
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End User License Agreement PDF (60 KB) |
| Known Issues Click below for information about currently known issues with Metric Halo products: |
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